1. Introduction
Veriloom ("we", "us", "our", or "Company") operates the Veriloom platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including our website and any related technologies or communications.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect information in several ways:
- Account Information: Email address, name, company name, and contact details
- Payment Information: Billing address, payment method details (processed securely)
- Collection Data: Metadata, descriptions, and information related to your digital collections
- Usage Data: Log data, analytics, and how you interact with the platform
- Device Information: Device type, operating system, browser information
3. Legal Basis for Processing
We process your personal data based on:
- Your consent
- Legitimate business interests
- Fulfilling contractual obligations
- Compliance with legal obligations
4. How We Use Your Information
We use collected information for:
- Providing and maintaining our platform and services
- Processing transactions and sending related information
- Responding to your inquiries and customer support
- Analyzing platform usage and improving services
- Sending administrative updates and security notices
- Complying with legal and regulatory requirements
5. Information Sharing
We do not sell your personal data. We may share information with:
- Service providers who assist in platform operations
- Team members within your organization (as configured)
- Legal authorities when required by law
- With your explicit consent
6. Data Retention
We retain your personal data for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data subject to legal requirements and ongoing service obligations.
7. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
8. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our services, you consent to such transfers.
9. Your Rights Under GDPR
If you are in the EU, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with your data protection authority
10. Your Rights Under CCPA
If you are in California, you have rights including:
- Right to know what personal data is collected, used, shared, or sold
- Right to delete personal data collected from you
- Right to opt-out of the sale or sharing of personal data
- Right to correct inaccurate personal data
- Right to limit use and disclosure of sensitive personal data
11. Your Rights Under PDPA (Hong Kong)
If you are in Hong Kong, you have rights under the Personal Data (Privacy) Ordinance including:
- Right to access and obtain copies of your personal data
- Right to request correction of personal data
- Right to be informed of the purposes of data collection and use
- Right to opt-out of direct marketing communications
12. Cookies and Tracking
We use cookies and similar tracking technologies. You can control cookie preferences through your browser settings or our cookie consent panel. See our Cookie Policy for details.
13. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.
14. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware of such collection, we will delete the information promptly.
15. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective when posted to the website. Your continued use of the platform constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@veriloom.io
Address: 18 Yau Man Street, Yau Ma Tei, Kowloon, Hong Kong