1. What are Cookies
Cookies are small data files placed on your device when you visit our website. They serve various purposes including storing preferences, improving functionality, and analyzing usage patterns. Cookies can be session-based (deleted when you close your browser) or persistent (stored for longer periods).
2. Types of Cookies We Use
Essential Cookies: Required for basic platform functionality, authentication, and security.
Analytics Cookies: Help us understand how users interact with the platform to improve functionality and performance.
Marketing Cookies: Used to deliver relevant marketing communications and track campaign effectiveness.
Performance Cookies: Optimize platform speed, reliability, and user experience.
Preference Cookies: Store your settings and choices to personalize your experience.
3. Specific Cookies Used
- veriloom_session: Maintains your authenticated session (Essential)
- veriloom_cookie_consent: Stores your cookie consent preferences (Essential)
- veriloom_analytics: Tracks page views and user interactions (Analytics)
- veriloom_preferences: Remembers your saved settings (Preference)
- veriloom_performance: Collects performance metrics (Performance)
4. How We Use Cookie Data
Cookie data is used to:
- Maintain your user session and authentication status
- Remember your preferences and settings
- Analyze platform usage and improve features
- Measure marketing campaign effectiveness
- Ensure platform security and prevent fraud
5. Third-Party Cookies
We may include third-party scripts and widgets that set their own cookies for analytics, advertising, and functionality purposes. These third parties have their own privacy policies governing cookie use. We do not control these third-party cookies.
6. User Controls and Preferences
You can control cookies through our cookie consent panel or your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may impair platform functionality. You can withdraw consent at any time.
7. Consent Management
Our cookie banner provides options to accept all, reject non-essential cookies, or customize your preferences. Your choices are saved in a cookie that persists for 365 days. You can change your preferences at any time through the banner.
8. GDPR Compliance (EU Users)
For users in the EU, we comply with GDPR requirements by obtaining explicit consent before placing non-essential cookies. You have the right to withdraw consent, and we do not track you if you enable Do Not Track in your browser.
9. ePrivacy Directive Compliance (EU)
We comply with the ePrivacy Directive by requesting explicit consent for non-essential cookies and providing clear information about cookie usage.
10. CCPA Compliance (California)
For California users, cookies containing personal data are treated as "personal information" under CCPA. You have rights to know, delete, and opt-out of "sale" of information. We disclose our cookie practices in this policy.
11. PDPA Compliance (Hong Kong)
We comply with Hong Kong's Personal Data (Privacy) Ordinance by obtaining consent for tracking cookies and providing information about cookie usage.
12. Related Tracking Technologies
Beyond cookies, we may use:
- Web beacons (invisible tracking pixels)
- Local storage (similar to cookies but larger capacity)
- Session storage for temporary data
- Server-side session management
13. Data Retention
Session cookies are deleted when you close your browser. Persistent cookies are retained for up to 365 days. You can delete cookies manually through browser settings. We delete analytics data older than 24 months.
14. Security
Cookies containing sensitive data are encrypted and marked as secure and HTTP-only to prevent unauthorized access via JavaScript. We use SameSite attributes to mitigate CSRF attacks.
15. Changes to This Policy
We may update this Cookie Policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.
16. Contact Information
For questions about cookies or this policy, contact us at hello@veriloom.io or 18 Yau Man Street, Yau Ma Tei, Kowloon, Hong Kong.